At Hermetic Heating & Air, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose personal information in compliance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

  1. Information We Collect
    We may collect the following types of personal information:

    • Identifiers: Name, email address, phone number, etc.
    • Personal Records: Address, date of birth, etc.
    • Commercial Information: Products or services purchased, purchase history.
    • Internet or Other Electronic Network Activity: Browsing history, IP address, device information.
    • Geolocation Data: Location information, if applicable.
    • Professional or Employment Information: Job title, employment history, etc.
  2. How We Use Your Information
    We may use your personal information for the following purposes:

    • To provide services and products to you.
    • To communicate with you and respond to inquiries.
    • To improve our website and services.
    • For marketing and promotional purposes.
    • To comply with legal obligations.
  3. Sharing Your Information
    We may share your personal information with the following parties:

    • Service Providers: Third-party vendors who help us operate our website and business.
    • Legal Authorities: When required by law or to protect our rights.
    • Business Transfers: In connection with a merger, sale, or acquisition.
  4. Your California Privacy Rights
    Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

    • Right to Know: You have the right to request access to the personal information we have collected about you in the past 12 months.
    • Right to Delete: You have the right to request that we delete your personal information.
    • Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information (if applicable).
    • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

    How to Exercise Your Rights
    To exercise your rights, please contact us at:

    • Email: [email protected]
    • Phone: 760-894-9065
    • Mailing Address: 12750 United Rd Desert Hot Springs CA 92240

    We will respond to your request within 45 days as required by law.

  5. Data Retention
    We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
  6. Security
    We use commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure, so we cannot guarantee absolute security.
  7. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
  8. Contact Us
    If you have any questions or concerns about this Privacy Policy, please contact us at:

    • Email: [email protected]
    • Phone: 760-894-9065
    • Mailing Address: 12750 United Rd Desert Hot Springs CA 92240